Most of them Yes, however we recommend you Contact us for confirmation and we can also provide you with a list of approved Sink Fabricators nationwide. Check out this testimonial from one of our approved stainless steel fabricators - Sharp Edge Engineering.
Yes, under our strict quality control policy we have our sinks independently tested at an Auckland Laboratory to ensure consistency. View the latest test report here.
All stainless steel sinks will scratch with use regardless of the brand. However as time goes on the sink will age and develop its own patina, and the scratches will become less apparent until such a time where they will actually blend into the surface and will not be noticed. Some sink models are availble in a linen finish (rather than standard satin finish) which has a higher resistance to scratches. If you do not want your sink to scratch and develop its own patina then we suggest you do not use it.
A Basket Waste acts as a plug but also collects all the bits of left over food floating in the sink water. The Basket Waste can be removed from the sink and emptied into the waste bin, thus preventing drain blockage.
It is a switch fitted to the sink which when you turn it pops up the Basket Strainer Waste allowing the water to drain from the sink. The benefit is that you don't have to put your hand into the hot water to remove the plug. Once the water has drained you can remove the Basket waste and dispose of any bits of food that have been left behind.
The gauge is the thickness of the stainless steel. An easy rule of thumb is, the lower the number of the gauge, the thicker and better the stainless steel. Therefore, 18 gauge is better than 20 gauge.
If water is left standing anywhere on your stainless steel sink, it will evaporate and leave a film (spots) on the surface of the steel. This film can be removed with regular dish soap and water and a soft cloth. For removing heavier residue, you may use our Bling stainless steel sink cleaner with a soft cloth.
Regularly rinse and towel dry your sink after use to keep its surface exposed to oxygen. (Oxygen reacts with chromium in the steel to form a strong, highly protective chrome oxide film on the surface of your sink. It is this film that makes stainless resistant to corrosion and gives it a remarkably long life.)
The Stainless steel used in all Heritage Sinkware is high quality stainless steel which is metallurgically incapable of rusting or corroding in normal household conditions. There are several reasons why your sink may appear to be rusting or discolouring. Ferrous particles and filings from the water supply can be deposited on your sink especially with newer installations when the pipework has not been flushed, is disturbed, or from ‘wire' scouring pads, utensils and metal cooking implements. These filings once deposited will bond to the sink surface and unless removed these particles will rust which will give the appearance that the sink is rusting. Also in many houses you have plumbing connections within the water line containing copper, brass and stainless steel. For example you may have a stainless steel sink, a chrome plated brass tap and copper piping. If these 3 metals are not equipotentially bonded you can have a reaction (like electrolysis) that causes rusting.
To prevent rust spots and discolouring you should ensure your plumber or installer flushes all the plumbing lines properly and applies filters if necessary. Also ensure installer has the sink earthed (refer FAQ11 & 12) To remove any surface corrosion, place a small amount of Bling stainless steel sink cleaner on a damp or dry cloth. Rub in the direction of the grain on the bottom or sides of the bowl. Please do not use a silver dip cleaner or steel wool. Thoroughly rinse and towel dry. We would point out that unless the particles are completely removed they will return and MOST IMPORTANTLY ensure that your sink is earthed. (refer FAQQ11 & 12) It is therefore very important that after cleaning the sink, it is dried thoroughly. This process needs to continue at least daily for a period of 7 to 10 days until the problem disappears. The problem is sometimes particularly obstinate to remove and it may take several attempts to restore the sink to its pristine condition. In rare circumstances your local stainless steel fabricator may need to apply a special acid wash to restore its beauty.
Yes - Under the NZ electrical code of compliance it is a requirement that sink benchtops are earthed. Electrical contractors should satisfy themselves the sink installation conforms to the relevant sections under this code. Since water is a good electrical conductor, any electrical leakage (from a faulty circuit) will use any moisture to travel to earth. Therefore earthing the sink will prevent electrocution.
If your installer fails to earth your sink back to the switch board you could risk electrocution which could be fatal. It has also been proven that your sink will be prone to rust spots and discoluring if it is not earthed. Refer FAQ9 for this.
Actual measurements of all sinks should be checked before cutting into benchtops. We say measure twice - cut once.
Did you realise that in your new kitchen you will spend at least 50% of your time utilizing the kitchen sink! Does this mean you spend 50% of your kitchen budget on the sink? No not really however we suggest you will find the sink to best suit your kitchen and needs if you allow between 5 and 10% of your kitchen budget.
Our Quadra sinks are handcrafted in Italy and designed for the mid to upper end of the kitchen market with 30 different variations to suit any kitchen. Insisting on only high quality German stainless steel they are set apart with an innovative Ezi-Clean 10mm radius and the ability to be under-mounted, top-mounted or even flush mounted into your benchtop surface. Each Quadra sink comes with a bonus accessory pack which includes a Spazio space saving kit, chopping board, and Bling Stainless Steel sink cleaner to maintain the beauty of your ktichen jewel. Specifying the Quadra sinks has never been easier with CAD files available including Revit and Archicad which NZs leading Architects are using.
The ROBIQ square sinks are a compact range offering 6 models which are manufacturered to our own specifications in Asia and designed as an affordable option for the middle to lower priced kitchens. An affordable alternative to the QUADRA and gives you "the look for less." They are a pressed sink (rather than hand weilded) and have an Ezi-Clean 12mm radius. Each sink comes standard with basket waste and overflow kit however no accessories are included. We recommend these as an under-mount sink only however customers have top mounted them with success.
Ensures maximum space utilization and gives under sink space to accommodate extra shelving, rubbish bin, appliances and more. Get yours free with all Foraze sinks. You can of course buy these as a seperate component should your sink not have one.
Yes, you are reading about a complete range of sinkware that carries a LIFETIME WARRANTY to the consumer. All Heritage SInkware carries a lifetime warranty stating that the sink is free from faulty workmanship or materials. If any faulty workmanship or materials is proven during the warranty period Heritage Hardware at its own discretion will either: Replace, repair or refund the original purchase amount. This guarantee is non transferable and should be read in conjunction with our current Terms of Trade which a copy is available from our office. Complaints should be made in writing and should include proof of purchase. This warranty excludes liability for any consequential or incidental expenditure or damage.
Aha - we can understand the frustration. The reason will be because his or her sink has a zero (0) radius on internal corners which means it is a totally square therefore virtually impossible to get clean. The reason our Quadra and Robiq square sinks are so popular are because they have a 10mm and 12mm internal radius which is about the shape of the end of your finger, so the square look is still maintained whilst making cleaning those internal corners a breeze. You'll no longer have to use that spare toothbrush to get into those tight corners - there are none!
Yes! All Quadra sinks have clip rails making them easy to overmount. They also have a large 25mm flange, which makes them great to undermount too, as this is the more popular choice with granite and engineered stone benchtops.
Have your plumber install an inline pipe connector with a 45 degree elbow. This will allow you to connect the plumbing to the waste outlet on the waste disposal unit, and then with a flexible hose – take this from the overflow and connect into the 45 degree elbow.