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Q1. What is the best way to clean my Arborite® benchtop?
For everyday cleaning, simply wipe the surface with a soft, damp cloth and mild detergent; then rinse thoroughly with warm water and wipe dry. For stubborn stains, use an all-purpose cleaner, with a damp cloth; then rinse thoroughly with warm water and wipe dry.

For really tough stains, create a paste composed of baking soda and water. Using a soft brush, scrub gently in a circular motion – 10 to 20 strokes should remove most stains (keeping in mind that excessive scrubbing can dull or damage the finish); then rinse thoroughly with warm water and wipe dry.

If all else fails, persistent stains may require the use of undiluted regular bleach or nail polish remover. Apply to the stain and let stand no longer than two minutes; then rinse thoroughly with warm water and wipe dry. This step may be repeated if the stain appears to be fading and the colour of the laminate remains unaffected (keep in mind that prolonged exposure to any kind of bleach will cause discoloration). Avoid harsh chemical cleaners. Many commercial products contain substances that may damage or discolour the surface of laminate.
Q2. How thick is the laminate?
Arborite® Laminate has a nominal thickness of 0.7mm.
Q3. Can I put hot pots directly onto my benchtop – is it heat resistant?
Although Arborite® decorative laminates are heat resistant, prolonged exposure to temperatures over 135oC, (275o F) may cause blistering or other damages to your surfaces. Never place pots and pans removed from the stove or oven directly onto the laminate surface
Q4. What chemicals can damage my benchtop?
The following will damage the laminate; toilet cleaners, hydrogen peroxide, oven cleaners or drain cleaners, coffee pot cleaners or rust removers. We recommend you avoid these products.
Q5. Where is Arborite® Laminate made?
Canada – Montreal
Q6. Will my benchtop stain?
Superior Stain Resistance – a unique formulation which provides protection against staining agents such as: yellow mustard, gasoline (naphtha), coffee, vinegar, household ammonia solution (10%), blue ink, tomato ketchup, citric acid solution (10%), povidone and iodine (10%). Superficial staining agents such as: wax crayon, black shoe polish paste, black permanent marker and #2 pencil
Q7. What warranty does my laminate benchtop have?
The manufacturer warrants that Arborite® Laminate Surface shall be free from defect for a period of 12 years from the date of manufacture.
The manufacturer warrants that, under normal use and service, the material and workmanship of its products shall conform to the standards set forth on the applicate technical data sheets for a period of 12 years from the date of manufacture. In the event that an Arborite® product does not perform as warranted, the first purchaser’s sole remedy shall be limited to repair or replacement of all or any part of the product which is defective, at the manufacturer’s sole discretion.

This warranty applies only to product: In its original installation and purchased by the first consumer purchaser.

This warranty shall not apply to defects or damage arising from any of the following:
  • Accidents, abuse or misuse
  • Exposure to extreme temperature
  • Improper fabrication or installation
  • Improper maintenance
No other warranties express or implied, are made. Under no circumstances shall the manufacturer be liable for any loss or damage arising from the purchase, use or inability to use this product, or for any special, indirect, incidental, or consequential damages. No fabricator, installer, dealer, agent or employee of Heritage Hardware has the authority to modify the obligations or limitation of this warranty. The manufacturer warrants that Arborite®
Q8. What is Arborite® laminate made from?
Arborite® Laminate is made from a series of layers of Kraft Paper, Décor Paper, overlay paper and resins
Q9. Will my benchtop scratch?
Arborite® decorative laminates resist impact and scratches under normal use. However you should always use a cutting board to avoid scratching the surface with a knife, as this could decrease its wear and stain resistance.

Sliding heavy or abrasive objects across the laminate and using steel wood or other abrasive pads can also damage your surfaces and lead to premature wear. In addition, chipping or cracking may occur upon impact with heavy or sharp-edged objects such as dinnerware and cans.
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