Delivery of your order
All purchases over $250 are shipped free anywhere within New Zealand. (Excludes engineered stone slab orders)
To make things easy we charge a flat shipping and handling charge of $12.50 for purchases less than $250. Prices mentioned exclude gst.
P.O BOX ADDRESSES
We cannot deliver to P.O Box addresses. If you enter a P.O Box address during the checkout we will contact you for an alternative, which may delay your order.
Orders of courier size volume placed before 4:00pm NZT, will be shipped the same business day. Larger volume sized orders such as Eurostone Sheets and Extruded Handles, will be shipped the following business day. Please understand that a delay may occur if you are outside your credit terms of trading(trade customers), If you have ordered an item that is out of stock or sold out, if your credit card was declined, or we need your delivery address verified, in which case we will attempt to contact you immediately.
We use reliable freight companies who ensure overnight delivery to most North Island locations. South Island delivery is usually 48 hours, with the exception of smaller packages which are normally overnight. South Island overnight delivery for larger packages may be specified. Extra freight charges apply.
PLEASE NOTE: Rural and some residential areas may require an additional day(s) delivery time.