What our customers are saying.
"We use your products everyday in our manufactured kitchens and are ordering on a near daily basis. We specify your taps and often your sinks and handles in our projects.
Complete Kitchens Ltd
"In my experience Heritage Hardware is a knowledgable, friendly company offering outstanding service and products.
Heather Fox Kitchen Design
"Service is excellent and communication with where our orders are at, is second to none.
Total Kitchen Solutions Ltd
"Fantastic, friendly, knowledgeable and helpful Staff.
"Products always top quality, If not the after sales service is fantastic. Fast and efficient service.
"I wish to endorse what a great experience I had dealing with you and Heritage Hardware.
You dealt with my warranty issue professionally and promptly. I especially appreciate the effort you went to accommodate my requirements by creating a custom solution when a standard replacement was no longer available, not just by supplying a new sink but also retrofitting as well.
Your company took responsibility for all the work required and went beyond my expectations and to a level where I feel other companies would have walked away.
I wholeheartedly recommend you company to anyone considering your products, in the sure knowledge you back them all the way.
Graham | Mission Bay, Auckland
"Heritage Hardware have a large range of items that enhance the look of a kitchen - surface materials, sink, taps, handles etc. They always have stock and provide an excellent service."
"Absolutely love your handles, they are stunning.
We're renovating our 1930s home and have found some copper around the place that we would like to expose, for example we have copper soakers on the exterior of our house. We would love to flow through hints of copper inside. You're the only company I can find with the style of handles we like, just need to decide on a colour and length."
"We found with the EcoGranit sink being a more solid material to work with, there was no flexing of the bowl as this can be the case with some of the stainless steel inserts, this allowed us to easily apply the laminate over the substrate and the flange of the bowl. Continue reading here"
Black Fabricators Ltd
"The handles are looking awesome on the new cabinet installation in our showroom. I have already had a client book in their kitchen with the Copparo handles from seeing them installed here. Thanks so much for supplying them."
"We use a lot of your products on a regular basis, they generally suit our needs and you have a good website to refer clients to"
Danska Cabinet Making
"Top products, top service, top turn around time."
Keith Paton Joinery
"Good People, Good Service, Good Products. That's Three out of Three. Being very satisfied customer of Heritage Hardware for well over a decade, I can a sure all prospective customers of Heritage Hardware will be supplied with good products backed up by a good service all done by good people."
Personalised Kitchens & Joinery Ltd
"Good, service, good products at very fair prices and quick delivery."
Kitchen Connection - Tauranga
"We enjoy the top service from Heritage. Good product range and most important backup service is good. They have helped us in many ways."
Frankco & Simon
"Efficient, friendly & professional staff always making contact with them is a pleasure."
Linnell Building & Joinery Ltd
"The products are very good quality and the service is great. As an Interior Designer I can confidently recommend Heritage Hardware products The EcoGranit sinks are amazing having one myself I can speak from experience. The phone staff are efficient and friendly - nothing is too much trouble. I will definitely be recommending Heritage Hardware products to my clients J.B Interior Designer/Kitchen and Bathroom Designer Bay of Plenty"
Jacquie Bain Design
"Thank you for the EcoGranit cleaning sponges, just look at the result! I can't believe it. My husband thinks it's the grease from the dishwasher which he emptied the other day into the sink but there's no trace of it now.
I am super impressed and can't thank you enough for your advice and superior customer service. Well done!"
"We use Heritage Hardware product at Custom Kitchens consistently due to their great quality products and services they provide at a competitive price."
Custom Kitchens Ltd - Auckland
"Outstanding customer service always given at any point. Queries are always answered quickly and very friendly and efficient. Never a problem to sort an error or return a product if needed. Great product."
Complete Kitchens Ltd
"Prompt efficient service, competitive pricing, product updates."
"Excellent service. Excellent wide range of product."
Courtney Architects Designers Ltd
"Excellent service from the phone and website right through to delivery times."
Coromandel Kitchens Ltd
"Having used Heritage Hardware for some time we have found their products to be high quality, staff friendly and very knowledgeable"
Jmac Joinery Ltd
"The staff have always been extremely helpful both with sampling and info."
Wendy Campbell Design
"Generally good technical service, good service in terms of speed of delivery, fast turnaround, value for money."
Mane Benches Limited
"The bowls we buy are stylish and well priced. The ease of ordering, and the service we receive, it all adds up to a 10 out of 10."
Arkay 2000 Ltd
"Happy with everything. Good products, fair pricing, backed up with great customer service. What more do you need? "
David | Bay Builders & Stairs
"Good support and always get quick response. Great company who have always accommodated ALL my requests even when really urgent and everyone busy...exceeding my expectations :-)"
Nicola Cumming Design
"Very helpful staff and great website"
Edwardian Kit Designs (Kitchen Express)
"From the beginning on we always had a good relationship. Heritage is providing the latest technologies and has always been good with their service and deliveries on time. I would definitely recommend Heritage as a supplier."
"I have been using Heritage Hardware from time to time and when we ever need goods for our small company that they can supply. they are highly recommended as we are very happy with their service and fast delivery."
Auckland wardrobe and door Company
"Heritage Hardware are great to deal with, easy on-line ordering and competitive prices!"
S.W | KDS Kitchens Ltd | Taupo
"Just wanted to take the time to say I have received fabulous customer service from you. Requesting samples via your website was easy and they arrived much sooner than I expected, contained the nice tough of a small bag of lollies as a "we appreciate your business" too. I also received a follow up phone call a few days later which allowed me to place my order over the phone. It's sad but so rare to get service like this -you're doing a wonderful job. Thanks! Meg"
"Our new EcoGranit® sink and Eurostone® bench top look absolutely amazing, everyone who sees it comments on it."
D.R | Auckland
"We has been trading with Heritage Hardware since 2007, We requires reliable suppliers and some suppliers always make promises but fail to deliver.
‘Heritage’ supply a great product which is always in stock, competitively priced, constantly updated with new innovations & products with good reward schemes supported by great admin & invoicing systems all this backed with 100% excellent customer service by all its employees.
Should there ever be a discrepancy our rep Garth Raikes and the team at ‘Heritage’ are always there to take ownership and rectify immediately.
I would highly recommend ‘Heritage’ to anyone looking to purchase the products they have to offer on there up to date user friendly website.
If you wish to discuss our trading with ‘Heritage’ further feel free to contact me."
R.C | Cherrywood Joinery Ltd | Gisborne
"Eurostone is the best out of all the other brands for cutting & working with it"
"We got an EcoGranit bowl off you guys and we absolutely love it, once you have had one you wouldn't go back to stainless steel. We are getting one for my mother now and by the way they make the waste disposal unit noise quieter"
"Awesome point of sale material, and customer service. Nobody else really comes close."
Focal Point Kitchens | Waihi
Eurostone. "A lot better product than what I have worked with in the past, Cuts a lot cleaner when mitering, incredibly stable product, German quality once again, love it”
P.B | Christchurch
Eurostone. “The quality is superb, also being able to offer my clients ½ sheets for the 12mm Eurostone saves having to price into jobs 2 full sheets therefore keeping the cost down to help me remain competitive”
T.Z | Granite & Stone Napier| Napier
“Eurostone has been a real winner for our clients, great colour range without too many options to confuse clients, Twinkle white and Twinkle black have been the most popular, and the option to cost effectively miter the 12mm to create any bench top thickness keeps it competitive.”
S.E | Hastings Laminate| Hastings
"Amazing service I will definitely recommend you guys to our other designers"
J.C | Stewart Scott Cabinetry Limited | Auckland
"We have found the clip system on the Pero bowls to be excellent, and therefore make installation into our benchtops easy."
S.B | Benchtop Fabricator | Christchurch | Click here to view referral letter
“You guys are good! Whoever picks up the phone is always helpful, the girls there are great. If I leave messages or emails someone always gets back to me promptly. Your website is one of the better ones too – it’s easy to use."
D.H | Designer | Hamilton
I love the video… an awesome advertisement for this product!
B.H | Designer | Masterton
“You are the only supplier that has listened to our needs”
“A range of taps, handles and sink bowls that covers all requirements”
"We designers in Wellington have found Heritage fantastic to deal with. Your products are excellent and very well priced. Your brochures are user-friendly for clients. Your promo for designers has been very effective, and basically your service is unmatched as far as we are concerned, both from a designer's and an operational perspective. Wishing you all the best - keep up the great work!"
B.T | Kitchen Design Consultant | Wellington
"Very professional, helpful and exercise excellent customer service"
B.G |Kitchen Designer | Hastings
"Everyone I have dealt with has been helpful, knowledgeable and professional"
A.G | Architect | Napier
"Fast, friendly responses to my questions and orders"
S.T | Residential
"Level of service was excellent"
J.M | Residential
"Super to deal with, very well informed, extremely helpful, great communication all in all. Thanks for that!"
C.F | Residential
"Customer service is great and is always keen to look at how Heritage Hardware can improve their supply of products to us as the purchaser."
S.M | Kitchen Manufacturer | Taupo
"Very friendly, helpful, reliable and eager to provide quality service"
T.S | Kitchen Manufacturer | Wellington
"I'm very impressed with the whole team"
R.B | Kitchen Manufacturer | Auckland
"Very pro-active and responds quickly to all inquiries"
J.H | Kitchen Manufacturer | Christchurch
"Always go above and beyond"
V. v K | Kitchen Design Consultant | Auckland
"Great Customer Service. Well done to the whole team"
J.L | Kitchen Manufacturer | Palmerston North
"Very prompt efficient and friendly service, keep it up and thanks!"
D.F | Residential
"I think the way you run your business now is great, prompt service, fast deliveries, delivery details emailed through on day of ordering."
R.S | Furniture Manufacturer | Hastings
"From my perspective you're the best in the game. You're the only one that makes continual updates and phones to make sure I know what's new.”
D.B | Designer | Alexandra
"I LOVE MY NEW SINK!!! Have had so many compliments on it and already two people have said they’re gonna put one in their kitchen!"
J.G | Designer | Tauranga
"Overall, Heritage service/satisfaction is well above any other supplier"
R.S | Furniture Manufacturer | Thames
“Are very impressed with the way our enquiries have been handled. Very efficient, helpful, friendly & prompt, with good follow-up.”
Kitchen Manufacturer | Nelson
"Always enjoy your service and help. All my dealing with your staff have been great"
H.I | Kitchen Manufacturer | Dannevirke
"I always enjoy working with your company and your personnel. Particularly excellent service makes your product my preferred supplier for certain jobs.”
Kitchen Manufacturer | Napier
"I'm very pleased with the service and product from Heritage Hardware"
Architect | Christchurch
"My new kitchen looks amazing with your handles and knobs adding the finishing touches. Thank you."
"I chose your products over the competitors because of all points listed above. The price of the competition was double and a five week waiting period. I had my handles within two days. Thank you so much."
“Wouldn't go anywhere else for our hardware. Staff have always been extremely helpful and have given excellent advice.”
“I'm happy with the range you have as it is somewhat different from everything else and this is a good point of difference when I'm selling”
Kitchen Designer | Wellington
"Many thanks….just want to say what excellent service I get from your team."
J.M | Kitchen Designer | Mount Maunganui
"Great service and fast delivery and are definitely recommending and trying to promote your products, and we are loving the hidden treats!"
P. | Kitchen Manufacturer | Auckland
"We have no trouble in dealing with you as your service and back up to second to none. Thanks for this."
C.L | Kitchen Manufacturer | Palmerston North
"Brilliant, you guys are awesome! Best service experience in a long time!"
B.G | Residential | Auckland
"Heritage Hardware has been supplying Kapiti Bench tops Ltd products, primarily kitchen sinks, for many years. Over this time we have been provided with great, efficient service and quick delivery of our orders. We found Heritage Hardware very helpful when we were experiencing problems with a type of sink supplied by another competitor's company. We are now using Heritage Hardware's Pero sinks (800 and 1080s) which we find are great quality and very easy to install into our bench tops we manufacture. Pero sinks have a low profile laser edge which sits onto the bench top nicely and the clipping system is far superior compared to other brands we have used in the past. We have experienced no clip breakages and the clip's low profile design is an advantage. We would not hesitate in recommending the Heritage Hardware range of sinks to any client looking for a good quality sink that looks great, with easy installation a bonus."
A.W | Kapiti Benchtops Ltd | Paraparaumu.
"You guys are so efficient and the product is really beautiful, the handles look awesome"
I & C Watts